At Techmount Hub, your satisfaction is our top priority. If you're not fully happy with a purchase, we're here to help. Please read our return and refund policies below.

1. Eligibility for Returns

You may return most items within 7 days of delivery if they are unused, in their original packaging, and in the same condition you received them. Custom-configured items, software licenses, or downloadable products are non-returnable unless defective.

2. Return Process

To initiate a return, please email us at returns@techmounthub.com with your order number and reason for return. We'll guide you through the next steps.

3. Refunds

Once we receive and inspect your return, we’ll notify you of the refund status. Approved refunds are processed within 5–7 business days to your original payment method.

4. Non-Refundable Items

• Downloadable software products
• Opened ink/toner cartridges
• Items marked as "final sale"
• Services once rendered

5. Damaged or Defective Items

If your product arrives damaged or is defective, contact us within 48 hours of delivery with clear photos. We'll arrange a replacement or refund based on the issue.

6. Shipping Costs

Return shipping is free for defective or incorrect items. For all other cases, shipping costs are non-refundable, and return postage is the customer's responsibility.

7. Exchanges

If you wish to exchange a product, contact our support team. Exchanges are allowed only for the same item category and value.